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Other
volunteering roles
Administrators
Administrators
ensure that bureau systems run smoothly. There are many
different administrative roles. Tasks may include:
- Using
spreadsheets, databases and word processing packages.
- Maintaining
and developing administrative systems.
- Stock
control of leaflets and materials and updating
information.
- Helping to
arrange events
- Receiving
and sending faxes, mail, email and telephone calls.
- Taking
notes and minutes at meetings.
Receptionists
Receptionists
are the public face of the CAB and are the main link between the
public and the bureau. This role would suit people who are
methodical, organised and patient. As a receptionist, you
would:
- Greet
clients and make them feel comfortable.
- Provide
information on the CAB Service to clients.
- Manage the
waiting room.
- Keep
records.
IT support co-ordinators
As an IT
support volunteer you may be involved in a variety of areas,
depending on your skills and the time you have available, for
example:
- Supporting
and training users in day-to-day use of IT systems.
- Troubleshooting
hardware and software problems.
- Maintaining
and developing networks.
- Designing
spreadsheets, databases and websites.
Trustee Board Members
The Hull
Citizens Advice Bureau is an independent charity governed by a
board of trustees who are ultimately responsible for the quality
and range of the service. Day-to-day control is delegated to
the bureau manager but Trustees:
- Set the
overall direction and support the development of the
bureau.
- Ensure the
bureau meets the needs of the local community and the Citizens
Advice membership standards complies
with relevant laws.
- Employ
staff and control bureau finances.
The Bureau
needs people from all sections of the community with a wide range
of different skills, experience and perspectives. Our Trustee
Board meets in the evenings which trustees often fit around a
full-time job.
A full
induction into the trustee board’s role and responsibilities will
be provided.
Want to
know more?
We hope
that what you’ve read so far has answered some of your questions
about volunteering with CAB – and of course that you’re still
interested in joining us!
What
should I do next?
- Call us
on 324655 and we will be able to answer
your questions
- You will
be sent an application form to complete an return to the
bureau.
- We will
invite you for an interview.
- If you are
successful you will be given a full induction before embarking
on your training.
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