Member Login
User Name:
Password:
Register
120-122 George Street,
Hull
EY
HU1 3AA
United Kingdom
Tel 01482 324655
Email Us

Flood Advice Fact Sheet

Housing and homelessness

If the client is a tenant, and s/he has to leave her/his property because of flooding, s/he should first ask her/his landlord if s/he can be provided with any alternative accommodation, either until such time as s/he can move back to her/his own home or, if this will not be possible, on a longer term basis. If a client in this situation is receiving housing benefit,
s/he may be entitled to
receive this in relation to both addresses.

If the client is a home-owner whose mortgage interest payments are being made from income support or income-based jobseeker's allowance, and s/he has to move temporarily
to alternative accommodation, s/he may be able to claim housing benefit at the temporary address without her/his income support or income-based jobseeker's allowance being affected. If no alternative accommodation is available.

If a client has to leave her/his property because of flooding, and has nowhere else to stay, s/he can make a homelessness application to the local housing authority. Provided s/he is eligible for assistance, s/he should be regarded as both homeless and in priority need, and offered interim accommodation until such time as s/he can move back to her/his own home.

A person whose property has been damaged or who has incurred expenditure because of flooding may be entitled to claim a crisis loan.

Hull Citizens Advice Bureau serves the residents of Hull and is independent, impartial, free and confidential.

Please our opening times section if you require face to face advice.

You can find further information on the flooding and other issues by logging on to www.adviceguide.org