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What
do our volunteers do?
Advisers
Being an
adviser is a very varied role. As an adviser you:
- Interview
clients at drop-in sessions and appointments
- Give
information from the CAB electronic information system
- Give
advice in explaining the choices and consequences
- Give
practical help letter writing, phoning, completing
forms.
- Refer
clients to other agencies if they are better placed to
help.
- Keep
records of all clients’ cases.
- Prevent
future problems by identifying issues that affect clients.
You don’t
need any particular qualifications or experience to train as an
adviser. You need to:
- Be good at
listening.
- Be able to
work in a team.
- Be able to
read and write English, and do basic maths.
- Be
open-minded and non-judgemental.
- Enjoy
helping people.
Support
every step of the way
Advisers
don’t need to know it all. Our comprehensive accredited training
programme gives them the skills they need to deliver a
high quality service to clients. Our up-to-the-minute
electronic information system contains most of the information they
need when advising clients.
There is
always a more experienced adviser on duty who gives the
adviser support, advice and guidance. All advisers are
insured by CAB in case mistakes are made.
Want to
know more?
- Call us
on 324655 and we will be able to answer
your questions
- You will
be sent an application form to complete an return to the
bureau.
- We will
invite you for an interview.
- If you are
successful you will be given a full induction before embarking
on your training.
Thanks for
your interest in volunteering with CAB and for taking the time to
read this information.
If you
want to see what other volunteering opportunities are available
click on "other volunteering roles"
CAB is
committed to equal opportunities for everyone. We actively
welcome volunteers of all ages from a wide range of different
backgrounds. We have national staff and volunteer support
groups for black and disabled people, women, lesbians, gay men and
bisexuals.
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